Country-specific withdrawal rules

Belgium: The withdrawal period is 7 working days and begins on the following days to the delivery of the goods, in the case of services with the contract to run on the following days. The consumer bears the direct costs of the return, unless the online shop does not meet its information requirements or the goods supplied do not match the product description.
Denmark: The cancellation deadline is 14 days, beginning with the day to run the delivery of the goods. In the case of services, the period begins with the day on which the consumer was notified of the conclusion of the contract. The consumer has to pay the direct costs of returning the goods.

Finland: The cancellation deadline is 14 days and basically starts with the running to receive a written acknowledgment by the consumer following days, in case of delivery of goods but only with the delivery, unless previously arrived a written confirmation from the consumer. The deadline expires on a Saturday or holiday, the period is extended to each of the following business day. The entrepreneur has to compensate the consumer cost of returning the goods, provided the returned goods can be transported through the mail.

France: The withdrawal period is 7 days, beginning with the date of receipt of goods by the consumer, in the case of services with the adoption of the contract to run. Runs from the date on a Saturday, Sunday or legal holiday, the period is extended to last until the following business day. The consumer has to pay the direct costs of returning the goods.

Greece: The cancellation deadline is 10 days, beginning with the date of delivery to run, in the case of services on the day on which the consumer receives a written confirmation of the contract. Reflected in Article 6 (3) the EU Distance Selling Directive 97 / 7 * contracts not contained by the revocation. The consumer has to pay the direct costs of returning the goods and must return the goods in original condition.

UK: The withdrawal period is 7 working days from the date of receipt of goods by the consumer, in the case of services on the day of conclusion. The consumer has to pay the direct costs of the return. He must return the goods received in the event of cancellation.
Ireland: The withdrawal period is 7 working days beginning with the date of receipt of goods by the consumer. In the case of services, the period begins on the date of conclusion. The consumer has to pay the direct costs of returning goods.

Italy: The cancellation period is 10 working days, beginning on the date of receipt of goods by the consumer, in the case of services on the date of conclusion. An effective exercise of the cancellation is only possible if the consumer can get the contractor by registered letter with acknowledgment of receipt of the revocation. The consumer has to bear the cost of return shipping.

Luxembourg: The withdrawal period is 7 working days beginning with the date of delivery. In the case of services, the period begins on the date of conclusion. The consumer has to pay the direct cost of returning goods.
Netherlands: The withdrawal period is 7 working days. The exceptions under Article 6 (3) the EU Distance Selling Directive 97 / 7 * are limited, and different agreements are inadmissible. The consumer has to pay the direct costs of returning the goods.
Austria: The withdrawal period is 7 working days, starting with the receipt of goods. In the case of services, the period begins on the date of conclusion. If a revocation, so the consumer services already reimbursed without delay. The consumer has to pay the direct costs of returning the goods.

Portugal: The cancellation deadline is 14 days and begins with the arrival of the goods to run the receiver in the case of services on the day of conclusion. The consumer has expressly bear for the good condition of the goods received care. The consumer needs to show the cancellation by registered letter with acknowledgment of receipt and has to bear the direct cost of returning the goods.

Sweden: The cancellation deadline is 14 days and begins with the receipt of goods. The consumer has to pay the direct costs of returning the goods.
Spain: The withdrawal period is 7 working days beginning with the receipt of goods. If the benefits received for the consumer is not reimbursed within the 30-day period, so the consumer can make twice the amount originally paid claims. The consumer bears the direct costs of the return.